Frequently Asked Questions (FAQs)

When it is time for you or an older adult in your life to make a change in services or living arrangements it can be difficult to find the information you need. There are many questions you are probably asking yourself. AgeWell Housing Solutions can help! It is AgeWell Housing Solutions's goal to provide support and guidance so that you can be confident in your decision to choose the right service or type of senior housing.

Q:   When is the "Right" time to look for a senior housing property?
A:  Unless you are faced with a crisis that requires immediate placement in to a senior housing property, it is difficult to decide when the right time to search for new senior housing options is. AgeWell Housing Solutions encourages you not to wait for a crisis, but rather to plan for the future. Let us help you start your search for the appropriate senior housing services and housing options so when the time comes you can make the right decision for you.

We at AgeWell Housing Solutions feel that when safety, health care, hygiene, nutrition or isolation becomes a concern, it is time for you to look for services or a senior housing property. There are lots of options available to you. With our help this process does not need to be overwhelming.

The types and delivery of services varies between housing providers. We will help guide you to the right service at the right time that meets all of your needs. Please go to our "Needs Assessment" page and complete our needs assessment form.

Q:   What choices are there for senior housing?
A:   Researching and understanding all of the various types of senior housing options in our community can be time consuming, confusing and often frustrating. There is a vast range of long term care solutions that may be right for you. They include independent and congregate housing, assisted living, dementia or memory care, residential care homes, home health care, adult day care, and skilled nursing homes or care centers.

Within this range of long term care options there are many different health and support services that are offered to their clients. There are also differences in the cost for rent and services. AgeWell Housing Solutions are experts in this field. We know what each senior housing provider offers. We can help you untangle the web of services and housing. Please review our "Housing Options" page for more information.

Q:   What geographical area does AgeWell Housing Solutions cover?
A:   AgeWell Housing Solutions helps you find the right services and housing options within the seven counties of the Minneapolis and St. Paul area.

Q:   How long does it take to find an appropriate facility and move in? A:   AgeWell Housing Solutions has helped people make service or housing choices in as little as 48 hours. And we have also assisted people who were just seeking information for the future. We work for you on your time frame.

Q:   What other services does AgeWell Housing Solutions offer?
A:   AgeWell also offers Home Care services specializing in Geriatric Care Management.

Q:   My siblings and I can't seem to agree about what to do with our mother, who has dementia. What is my next step?
A:   AgeWell Housing Solutions has the expertise to handle challenging situations. One of our Professional Care Managers can act as an objective mediator for you and your loved ones. Our goal is to be a resource and provide you with options that are available in the community to help you make the best informed decisions for you and your loved ones.

Q:   How much does it cost to receive your services?
A:   You have choices when you work with AgeWell Housing Solutions to help in your search for the right senior housing or service. Your initial consultation, completed needs assessment and a list of referrals is our free service to you. You can choose to simply use our free offerings or we can help you further. For an ala carte fee we can help you plan tours, provide transportation for tours, provide consultation to aid you in making your decision, and even provide assistance in your move. With AgeWell Housing Solutions it is all about fulfilling your needs.

Q:   Which housing providers does AgeWell Housing Solutions work with?
A:   AgeWell will work with senior housing providers and services that best meet your needs. We have contracts with most senior communities in the metro area, but this doesn't mean we will not refer you to a senior housing building or service that is outside of our network if it fits your needs.

Q:   What are the options if the placement is not satisfactory?
A:   At AgeWell Housing Solutions our goal is to do a thorough needs assessment at the beginning of your search for senior housing or services. This way we can be clear about what you need and want and the right referrals can be made. If a placement is unsatisfactory, we will help evaluate what would better meet your needs and help you find a more fitting setting.

Q:   How can AgeWell Housing Solutions help us make this transition go smoothly?
A:   AgeWell Housing Solutions is committed to helping you however we can. We want your transition to go as smoothly as you do. Therefore, we will be as involved in your move as you need us to be. We can be a liaison between you and the housing provider, and facilitator in your move. You choose how we can help you!